My Story of Trust

How did we get where we are?

Trust is a crazy, complicated topic. It's one of those words we take for granted, then we're surprised at how many facets and nuances they have as we unpack them.

My journey into trust over the past 30 years has been exciting and fruitful. It began in the mid-90s, when I realized that the word "consumer" made me itch, and trust wasn't much on my radar. Trust revealed itself to me over time, the story I tell here.

Remember, this is just my perspective. It doesn't include trust definitions or models, "trustless" systems, or ways of building trust at work. I would love to see others' stories and compare notes. Here's my version:

I've put the video transcript in a separate file, here.

The video's content, in context in my Brain, is here.

— Jerry Michalski

#trust #history #designfromtrust

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This article is cross-posted on Substack here, Medium here and LinkedIn here. It's also here in my Brain.

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