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Some of you, dear readers, may be thinking, "What planet is Jerry from? Design from Trust? Srsly? Doesn't he see the messes we're in? The Polycrisis? The Metacrisis? Doesn't he see how broken trust is?" I don't blame you if those thoughts showed up right away.
Not only have institutions of various kinds been losing our trust on their own (think Boeing's 737 Max mess, )
Building a strategy around trust in such low-trust times must seem like a fool's errand.
Or is it?
This is Not Naïve Trust