Reality Check

(draft) Surely Jerry's not serious!

Design from Trust? Srsly?

Some of you, dear readers, may be thinking, "What planet is Jerry from? Doesn't he see the messes we're in? The Polycrisis? The Metacrisis? Doesn't he see how broken trust is?" I don't blame you if those thoughts showed up right away. After all, people's first reactions when they encounter systems that are designed from trust are The 2 Oh Shit!s.

Here's a quick list of reasons your skepticism is warranted:

Not only have institutions of various kinds been losing our trust on their own (think Boeing's 737 Max mess, )

Building a strategy around trust in such low-trust times must seem like a fool's errand.

Or is it?

This is Not Naïve Trust

— Jerry Michalski

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This article is cross-posted on Substack here, Medium here and LinkedIn here. It's also here in my Brain.

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