OGM Digital Communication Strategy, 2021-06-23

People

• Phil Kennedy
• Peter Kaminski

OGM Wiki Topics

• current state of OGM Wiki
• using Massive Wiki
• OGM Wiki Ambassadors
• "molting"

Observations / Rubrics

"good enough to use, safe enough to try"

Next Steps

• Define each communication channel's mission and functions.
• Decide how to "fund" the work needed for each communication channel's overhead.
• Create roadmap for overhead work on all the communication channels.

OGM Communication Channels

• OGM mailing list
  • make announce-only
• OGM Forum
• CSC Mattermost
• Zoom calls
  • YouTube recordings
  • OGM Wiki meeting notes and supporting info
• OGM Wiki

The "synchronous - asynchronous" spectrum - chat, email, forum, wiki

"Channelizing" communications - "surface area" for holding simultaneous thread

"Management" / overhead questions - Prioritizing where to put management calories? - Divide management energy?

From membership-at-large questions? - Which channel(s) is/are "primary"? - Which channel does what? - Why are there so many channels, and can I just work in one or two?

Overhead needed for any communication channel to be really effective

• onboarding / troubleshooting / hand-holding
• information architecture
• collaborations patterns
• problem recognition and resolution

Overhead needed for a working group to be really effective

• project plan
• project management
• scribe / knowledge weaver
  • apprentice scribe?
• memory
• (all the stuff from the "sovereign structure" list, actually)

It seems like things like project management and knowledge weavers are specialist skills and most people from a working group won't end up doing those roles. So therefore, we need to "hire" specialists into this, build apprenticeships, etc.

OGM Forum

• move to Factr?

OGM Wiki Ambassadors

• reach out to specific people
• come to shared vision for the wiki
• decide on use cases for the community
• do some re-organization / vitalization of the structure